As a new Scrum Master you’ll want to get to know your team, the people outside of your team that you’ll work with, including stakeholders to help the team improve at delivering value. To help you get started, here are some questions and tips to consider when you join a new team as a Scrum Master and suggestions on building collaborative relationships.

The Definition of Done describes the quality standards for the Increment. Learn why getting to Done is so important, what undone work is, if it’s okay to show work that isn’t done to stakeholders, can you present undone work at the Sprint Review and what’s the difference between the DoD and Definition of Ready or acceptance criteria.

Anyone can act as a teacher, helping your colleagues obtain new knowledge or learn new skills. However, if you want to become a very effective teacher, it’s best if you learn a few of the principles of the teaching profession, the skills and traits of a teacher and when teaching can be helpful for a Scrum Team.

Discover the learning objectives in the PSFS course and explore some supporting learning resources.

In Scrum, empiricism refers to the idea that solving complex problems, or doing complex work, can only be done using an exploratory process rather than relying on predetermined plans. Learn about empiricism and complex work. Explore why trust is important for empiri

If you are just getting started, think of Scrum as a way to get work done as a team in small pieces at a time, with experimentation and feedback loops along the way. This learning series explores the pieces that make up the Scrum Framework.

There is no one direct path to become a great Scrum Master. However, we've assembled a few insights and ideas on topics such as driving toward goals, living the Scrum Values, enabling collaboration, removing obstacles, instilling self-management, promoting psychological safety, and encouraging a continuous improvement mindset.

In order for Scrum Masters to fulfill their accountability they must enable the team to continuously improve its practices within the Scrum Framework. Learn about how a Scrum Master can instill continuous improvement mindset through an exploration of some frequently asked questions that we’ve encountered from Scrum Teams.

The ways that leaders present themselves and interact with their colleagues can either support agility, or defeat it. Learn the difference between leaders and managers and the traits of an agile leadership style. Explore why we speak more about agile leadership and not servant leadership.

The best way to support a team working on complex problems is to give them the space to determine how to do their work, rather than directing them. Learn about self-managing teams and their characteristics. Explore some myths and misunderstandings about self-management.

The coach’s job is to be a process expert, enabling those they are coaching to achieve their goals using skills such as developmental conversations, active listening and asking thought-provoking questions. Learn a few of the coaching principles, traits and skills of a coach, and why coaching is beneficial for Scrum Teams.

Mentoring is a mutually beneficial relationship in which a mentor provides guidance to a mentee to help the mentee reach their goals. It’s often confused with coaching. Learn why mentoring is beneficial for Scrum Team, mentoring principles, skills and traits of a mentor as well as the traits of a mentee.

Facilitation can be used to lead people toward agreed-upon objectives in a manner that encourages participation, ownership and creativity by all involved. Learn about the principles of facilitation, skills and traits of a facilitator, how to facilitate diverse perspectives and explore some facilitation techniques for the Scrum Events.